Versand
1. Shipping time
1.1 We assume that your order will be dispatched within 1 - 3 business days after receipt of payment.
2. Shipping costs
2.1 We deliver worldwide and, above all, free of charge for orders over 35€. There are no customs duties or import taxes within the EU, but these may apply outside the EU. Please note that there are different regulations regarding import sales tax and customs fees depending on the country and you will be responsible for these fees.
3. Shipping methods:
3.1 We offer standard shipping.
4 Processing time
4.1 The delivery time is usually 1 - 3 business days; for shipments outside Germany it can take 5 - 14 business days.
5 Delivery times
5.1 Domestic: The delivery time for shipping goods is usually 1-3 business days after the order has been processed.
6 Shipment tracking
6.1 Tracking information: We provide a tracking number for all orders so that you can track the status of your delivery.
6.2 Notifications: You will receive shipping status notifications via email once your order has shipped.
7. Delays
7.1 Unforeseen circumstances: Please note that we are not responsible for shipping delays due to unforeseeable circumstances (e.g. weather conditions).
7.2 Customer Support: If you have any questions or concerns about your delivery, we are happy to assist you.
8. Address errors
8.1 Customer Responsibility: Please check your delivery address carefully during the ordering process. We are not responsible for delivery problems due to incorrect or incomplete address information.
9. Packaging
9.1 Environmental awareness: We make sure to use environmentally friendly packaging materials to minimize the impact on the environment.
